Company Overview
Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.
Position Summary
The Manager, Internal Communications, develops internal communications strategies and leads the execution of communications activities and plans to support business objectives across the organization. This position works closely with senior leadership, HR, and other key stakeholders to understand their needs and analyze feedback to create communications strategies that address these areas. This individual will also routinely engage and collaborate with other Marketing COE teammates to drive effective storytelling and stakeholder engagement. They will craft impactful messaging and content that aligns with our global and West business goals.
This position requires an understanding of internal, executive and functional communications, as well as the ability to monitor and analyze trends to ensure continuous improvement. The role also requires this individual to be skilled at influencing without authority.
This individual manages cross-functional, complex projects in a global environment. They leverage a variety of internal communications channels, tools and strategies to deliver messages with clarity, accuracy, and efficiency in a consistent voice across the Americas, Europe, the Middle East and Africa (Bridgestone West).
Responsibilities
Change Communication Strategy Development: Establish the strategy and drive execution of communication plans for business and West function organizational changes.
Project Management: Act as communications lead in cross-functional projects. Have the ability to multitask and prioritize to ensure most effective support in line with business objectives.
Stakeholder Management: Collaborate with senior leadership, HR, business unit leaders, and other key stakeholders across Bridgestone West to understand business needs, draft tailored messaging, and ensure alignment with company goals.
Executive Communication Support: Provide high-quality resources to executives for communication efforts, ensuring messaging is clear, transparent, and effectively communicate to employees at all levels. Support town hall meetings, Ask Me Anything sessions with leaders and transformation communications support. Anticipate the needs of leaders to facilitate efficient working relationships.
Employee Engagement: Design and implement communication strategies that drive employee understanding, engagement, and boost morale throughout the change process, focusing on clarity, empathy, and transparency.
Cross-Channel Content Creation: Develop high-quality, engaging key messaging and content for various internal communication channels, including emails, intranet posts, videos, town halls, leader cascade and newsletters. Ensure consistent messaging that resonates with employees globally.
Cross-Regional Communication Alignment: Lead and manage communications efforts across multiple regions, ensuring cultural relevance, messaging consistency, and regional alignment with local leadership and employees. Offer strategic advice and best practice to regional communications teams to ensure continuous improvement across the organization.
Measurement & Feedback: Develop and track communication metrics to measure the effectiveness of change communication strategies, executive engagements and functional communications, utilizing feedback to continuously improve future initiatives and engagement.
Establishing Processes: Identify needs and create processes to address critical gaps and opportunities or to aid in understanding and knowledge transfer across West Strategic Communications team.
Minimum Qualifications
Qualifications and key skills:
Experience: Minimum of 8 years of experience in communications, with at least 5 years focused on managing internal communications strategy.
Education: A bachelor’s degree in communications, Public Relations, Journalism, Business, or a related field.
Change Management Expertise: Strong understanding of change management principles, and how to effectively communicate organizational change to diverse employee groups.
Leadership Skills: Proven ability to lead and inspire cross-functional teams, collaborate with senior leadership teams, and influence without authority.
Strategic Thinking: Ability to develop and execute long-term, strategic communication plans that align with organizational goals and drive transformation.
Excellent Communication Skills: Exceptional written and verbal communication skills, with the ability to craft clear, concise, and impactful messages that resonate with a global audience.
Global Perspective: Experience in managing communications across different cultures, regions, and time zones, with an understanding and ability to adapt approaches based on the unique challenges and opportunities of global communication.
Digital Tools and Platforms: Proficiency with communication and collaboration tools such as Microsoft Office Suite, SharePoint, and content management systems.
Adaptability: Ability to manage complex projects simultaneously and pivot at short notice to support new or changing business priorities.
Bachelor's degree; 6 y+ years of relevant experience including 3-5 years management or direct/indirect leadership experience
Or Master's degree; 4+ years of relevant experience including 2-4 years management or direct/indirect leadership experience
Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.