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Senior Education Learning Analyst

Description

Company Overview

Wherever you work and whatever role you fill, when you represent the Bridgestone name you know that you are a valued teammate who is part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just a salary. We provide formal training, competitive performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build your future.

We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Bridgestone Americas, Inc. is headquartered in Nashville, Tennessee and is the U.S. subsidiary of Bridgestone Corporation headquartered in Japan. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products to address the needs of a broad range of customers and industries.

Job Category

HR

Position Summary

The Senior Education Learning Analyst reports to the Manager of BSRO Learning Technology. The Senior Education Learning Analyst leads the data solutions and reporting for all educational training initiatives. This position is responsible for maintaining the data flow for the BSRO LMS, delivering expert data insights within the appropriate reporting system, and facilitates communication with the IT and Workday HR teams. This role coordinates with the Manager of BSRO Learning Technology to find technical solutions for data that meets specific business needs. Successful individuals in this role must be able to translate system usage and reporting visibility into a real-world understanding of learning initiatives.

Responsibilities

The responsibilities and duties of this role include, but are not limited to:

  • Supports strategic direction for BSRO learning technology, including the learning management system (LMS), content delivery methodology, reports/analytics, and support platforms
  • Internal expert resource on learning data analytics and acts as liaison to the Enterprise LMS Team
  • Supports the overall operations, maintenance, and data solutions of the LMS for BSRO assuring efficient operation, functional assistance, and implementation support to the field liaising with vendor for support as needed
  • Supports the development of data collecting systems for AMEX, chargeback, hotel pricing, hotel management, and travel booking for ongoing review, automation and revision working closing with the Travel, Expense, and Meeting Specialist & the Education Travel and Logistics Coordinator
  • Collaborates with and advises on appropriate data solutions that fit within the hardware and software infrastructure
  • Creates reporting and analysis on monthly and annual basis regarding performance of programs, content and execution for the department initiatives and strategies within set guidelines
  • Continuously implementing automated solutions for all BSRO education data processes for internal and external teams
  • Creates, maintains, and enhances education team and field reporting for learning as needed
  • Provides cross-functional support to dependent departments with labor and productivity data, analysis, and education/insight
  • And other duties as assigned

Knowledge, skills, abilities and personal attributes:

  • Bachelor’s degree and/or 3+ years of data analytics experience. A combination of education and experience may be considered
  • Ability to communicate and create visualization for all organizational levels
  • Strong written and verbal skills
  • Capable of managing large strategic initiatives
  • Ability to work with large and complex data sets for the purpose of analyzing and reporting
  • Proficiency with the Microsoft suite, PowerPoint, Excel, Word

Qualifications

  • Learning and Development experience
  • LMS backend knowledge

Experience with systems/applications such as:

  • Data transformation tools - Alteryx, Alteryx (Server)
  • Analytics tools - Power BI, Tableau
  • Excel PowerQuery and PowerPivot

Supervisory Responsibilities

  • This role is an individual contributor role with no direct reports

We are relentlessly focused on empowering you with unique opportunities to make a meaningful impact and help shape your career. What really matters at Bridgestone is providing our teammates with the tools, support and autonomy to ensure you feel fulfilled and have clear direction to reach your goals. We offer a variety of experiences to help you build the career that matters to you.

Minimum Qualifications

Typically requires a minimum of 5 years of related experience with a bachelor’s degree; or 3 years and a master’s degree; or a PhD without experience; or equivalent work experience.

**The ideal candidate will currently be residing in the Nashville, TN area.**

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Our Benefits

Bridgestone Americas believes that taking care of you means more than just a prescription or dental plan. Our benefit plans are designed to meet our teammates' emotional, financial and physical needs, helping them thrive at work.

Bridgestone Application & Interview FAQs

Answers to frequently asked questions about our application and interview process to help you prepare.

Before you apply for one of the available opportunities at Bridgestone, review each of the skills needed for the role that interests you and be prepared to show how you meet the qualifications.

Whether on a job application or your resume, it is essential to customize your information to highlight the most relevant connections to the job you want.

Once you have provided your information to Bridgestone, you will receive a request for an interview if you are being considered.

In the Bridgestone hiring process, depending on the role you are being considered for, you may have a one-on-one interview or a panel interview, and both can happen in person or via video call. If you are applying for a manufacturing or retail role, you will probably interview in person or at the location where you plan to work. All these factors can change how you might prepare for and conduct an interview, so we have created a guide that covers virtual or video interview tips and in-person interview tips. We have also included other common information you should consider.

Prepare Your “Elevator Speech”
In most interviews, you will get the prompt to “tell us about yourself” or something of that nature. It’s best to prepare a short but compelling description of yourself. Consider including:
Brief summary of your career, potentially highlighting your most relevant job.
Why are you looking to start a career at Bridgestone, or are you looking to change careers/jobs?
What was interesting about this particular role or working at Bridgestone?

Be Ready to Answer Questions
During an interview, you will be asked questions about previous experience to learn more about you. Whether you are asked about strengths or weaknesses or about a particular work situation that you might have considered a challenge or a win, it helps if you structure your answers with the STAR Method.
Situation: Describe the challenge you faced, win you had, or relevant situation
Task: Explain the role you played
Action: What were the detailed steps you took or how you accomplished the task
Result: Explain the outcome
Make sure that it is relevant to the role you are seeking. This method also helps you demonstrate how you accomplished something or overcame a challenge independently or while working well with a team.

Be Ready to Ask Questions
It is also important to ask questions to help you make an informed decision about the role if an offer is extended to you. Remember that you are interviewing Bridgestone as much as we are interviewing you, so asking interview questions is critical.
Some questions you can ask:
What would my day-to-day role look like?
Describe the team I would be working with.
What is your favorite thing about working at Bridgestone?
You mentioned (insert topic here). Tell me more about that.

By asking open-ended questions that cannot be answered with a simple “yes” or “no,” you can learn more about the role and the people you would be working with. And by circling back on information shared during the interview, you show that you are actively listening and interested.

Plan Your Route
If you are interviewing in person, map out the route you will take before the day of your interview to make sure you allow enough time for travel. Be mindful of traffic patterns and look for any construction in the area. Aim to be about 15 minutes early for your interview so you can find a place to park and take some time to prepare mentally.
If you have an unexpected schedule conflict, notify your recruiter via phone/email/text so they can work to reschedule your time.

Dress to Impress
Dress appropriately for the role you want. Different work environments may be more casual, but you always want to look your best for an interview. Consider this for a video interview as well. Most of us have better posture and body language when we look and feel our best. While no one may know you are wearing pajamas, your casual demeanor may not make a great first impression. Make sure you are free of as many distractions as possible. With many of us having to work from home while taking care of our families, we understand that quiet space can be challenging to find for you as well as for the interviewers. While we encourage you to find an area where you can focus and not be interrupted, we understand that life happens and might just happen during your interview, so don’t stress too much about it.

What to Bring
Even if you have provided a resume, always bring one additional copy for each person interviewing you. And for any interview, it’s always good to bring a pen and paper if you want to take notes. Stay engaged in the conversation; no one wants to see the top of your head while you write notes for the entire interview.

There may be a chance one or more of your interviews will be conducted virtually. Here are our tips to prepare;

Check Your Tech
Confirm what platform you will use and make sure that you have it properly installed and launched on your system.
If you use a device like a tablet or a laptop, ensure it is fully charged. Try not to use a phone if possible.
Confirm that your webcam and microphone are allowed and work correctly in your chosen browser.
Test your internet connection to ensure it is strong and working.
If using headphones, make sure they are connected and selected prior.
At the beginning of the interview, verify that the interviewer can hear and see you.
Close other programs on your computer. Getting notifications during your interview is distracting and unprofessional. Before your interview, ensure all other computer windows are closed, and notifications are silenced or turned off.
Switch your other devices onto silent mode; however, have your phone handy if your interviewer is having technical difficulties or trying to reach out via phone or email.
If you need any accessibility accommodations or are concerned about the required virtual platform not being fully accessible for you, please let the recruiter at Bridgestone know. We will reach out to discuss how to best support you.

Prepare Your Space
Conduct your interview in a quiet, well-lit environment, without a backlight or window that may put you in a shadow.
Find a place with a simple backdrop or blank wall to eliminate distractions and put the focus on you.
Avoid taking an interview from your vehicle. If it is the only quiet place you can find, DO NOT attempt to interview while driving or in a moving vehicle; our recruiters will end the call. After all, at Bridgestone, we make safety a business value.

Smile for the Camera
Look at the camera. Looking directly at the video camera (not the screen) is the only way to maintain direct eye contact with your interviewer.
Try to focus on sitting up straight and making eye contact. At the beginning of the interview, verify that the interviewer can hear and see you.
Be mindful of your body language. Not all physical cues translate from in-person interviews to video interviews. Be sure to have good posture and stay engaged.
Silence any other technology, i.e. smart watches; you don’t want to be distracted or appear disinterested during your interview."

When the interview ends, whether virtual or in person, you can ask what to expect as the next step in the process. The person conducting the interview can let you know if there are additional interviews to expect or if you will hear from HR with a decision as to whether you have been chosen for the role.

We ask that you be patient as we may have several candidates to interview, but we value your time and will offer the professional courtesy of a response either way. Also, if you are no longer interested in the role or have accepted another role, please notify your recruiter so they can remove you from the interview process.

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