Delivering quality customer outcomes.
Elevating Call Center Excellence.
Unlock a fulfilling career at CFNA, where success in our call center is defined by a customer-service focus.
Our commitment to putting customers first is the driving force behind our innovative and fun call center, facilitating quicker connections to real people and extended talk time per call, ensuring a personalized and unrushed experience.
No need to memorize scripts; instead, we are looking for individuals with a genuine desire to assist every person they engage with.
CFNA is proud to be recognized as a Cleveland Top Workplace. Published in The Plain Dealer, the major newspaper for the Cleveland metro area, the annual list is based solely on employee feedback. We are truly grateful for our teammates and their energy to ensure CFNA remains a great, people-centered, inclusive place to work.
Career Opportunities Beyond the Call Center.
CFNA's more than 300 teammates embrace a modern approach to banking and financial instruments.
Join us as a customer service representative, recovery services specialist, credit specialist, or as a member of our corporate staff, and immerse yourself in a culture that's committed to transparently offering opportunities for professional growth at every level.
We're in search of individuals well-versed in technology, attuned to analytics, and ready to drive CFNA forward in the marketplace.
Tech-Savvy Roles in a Dynamic Environment.
Explore opportunities as IT applications managers, marketing managers, brand managers, and data scientists, bringing in fresh perspectives to help evolve our work.
If you're prepared to contribute new thinking and be a part of our transformative journey, apply today.