Company Overview
Credit First National Association is a private label credit card bank and the consumer credit division of Bridgestone Americas. The Bridgestone Americas family of enterprises, including CFNA, is comprised of more than 50 production facilities and 55K employees throughout the Americas. We provide the consumer credit solution for the Firestone Complete Auto Care, Tires Plus, and Wheel Works brands, in addition to customized retail credit services for more than 8,000 other tire and automotive retailers nationwide. At our office in Cleveland, OH, more than 300 professionals gather each day to run a successful private label credit card program. We invest in our community and strongly believe that meaningful commitment to a wide variety of philanthropic organizations builds a better world and a brand that makes us proud.
Job Category
Position Summary
Responsibilities
- Audit work processed by Credit Operations representatives for compliance associated with federal, state and banking regulations.
- Establish proficiency to a level of becoming the subject matter expert for plastic reissues, including development of SOPs and audit processes.
- Research and respond to attorney letters.
- Establish operational and audit processes for Cashiering.
- Review exception reports for adherence to applicable regulations and internal CFNA policies.
- Maintain and provide documentation of compliance and regulatory work product as requested.
- Perform OFAC and FinCEN reviews, report findings to CFNA leadership and the appropriate Regulatory agency as required.
- Oversee regulatory complaints and Unfair Deceptive Abusive Acts & Practices (UDAAP) log for accuracy and emerging trends
Minimum Qualifications
- High School Diploma with two years of experience in financial services, audit, and/or compliance.
- Ability to effectively prioritize workload to meet established deadlines and SLAs.
- Ability to work independently and within a team.
- Displays a solid understanding of Microsoft Office product suite.
- Ability to demonstrate strong verbal and written communication skills.
- Ability to analyze data and make recommendations for improvement.
- Demonstrates strict adherence to banking regulations and internal policies.
Preferred:
- Associate degree with two years of experience in financial services, audit, and/or compliance.
What we offer
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you:
- A supportive and engaging onboarding experience to ensure a smooth transition into our team.
- The opportunity to develop and grow, through training and regular mentorship.
- Corporate Social Responsibility activities.
- A truly global, dynamic and challenging work environment.
- Agility and work/life effectiveness and your long-term well-being.
- A diverse and inclusive team.
Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
Bridgestone se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo/acción afirmativa. Es nuestra política considerar para el empleo a todas las personas independientemente de la edad, el color, la nacionalidad, el estado de ciudadanía, la discapacidad física o mental, la raza, la religión, el género, el sexo, la orientación sexual, la identidad o expresión de género, la información genética, el estado de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Elegibilidad laboral
Si se te contrata, se debe completar un Formulario I-9 de verificación de elegibilidad para el empleo al inicio del empleo. La autorización de trabajo temporal o la necesidad de patrocinio pueden descalificarte para el empleo.
