Job Category
FinancePosition Summary
This role will be the supervisor for the HRIS (Human Resources Information System) team responsible for the configuration, maintenance and support of Bridgestone’s Latin America Time and Attendance application, Ultimate Kronos Group’s WFM Professional product.The role will be responsible for managing a team of HRIS analysts who perform solution design, application configuration, integration support, application testing and system administration.
The team will also be responsible for application user support by answering teammate and manager inquiries and providing guidance on using application features and functions.
This position is responsible for ensuring the HRIS team follows agile best practices, prioritizes requests based on business priorities, and manages stakeholder expectations by having strong business relationships with key stakeholders from Payroll, Industrial Engineering, HR, and Labor Relations.
This role requires strong critical thinking and data analysis skills. The successful candidate will take an active role in developing and improving the support team’s processes and practices by leveraging best practices used by other BBS HRIS teams. It will be important to stay aware of product enhancements and new features in order to work back with the business to understand the value those new features could bring to Bridgestone.
As team leader, it will be important to balance delivery targets with the team’s capacity to ensure the application produces accurate and compliant results. This position will foster a culture of continuous improvement that delivers scalable solutions to support evolving business requirements.
Responsibilities
- Develop UKG WFM Pro support skillsets including user support, system support, system configuration, and reporting.
- Supervises HRIS analysts with responsibility for performance review/management and teammate development
- Sets day-to-day objectives, organizes workflow, provides guidance, and supports achievement of goals for team
- Track, analyze and resolve production support inquiries.
- Resolve data related issues and apply appropriate updates to ensure accurate time and absence information is sent to payroll for accurate payments to employees.
- Resolve process or technical issues affecting data integrity.
- Lead the development and publication of routine and ad-hoc audit reports and analytics regarding Time & Attendance.
- Partner with Payroll to streamline auditing to ensure teammates are paid properly and on time.
- Work with the software vendor’s support organization to resolve issues that require vendor assistance.
- Stay aware of the software product’s roadmap and plan how and when new features will be introduced at Bridgestone.
- Collaborate across the Payroll COE, Operational leaders, and HR to plan for new releases or release updates.
- Collaborate with IT resources across Bridgestone facilities to ensure time clocks are operating and collecting data as expected.
- Collaborate with interfacing application support teams to support inbound and outbound data files.
- Lead and participate in new release testing.
- Ensure Business Services governance model is being followed, bring new requests that deviate from the established change control guiding principles to the regional change control board.
- Manage the intake and delivery of new requirements; facility the delivery of new requests utilizing a agile delivery methodology via Azure DevOps
- Assist in developing user procedures, reference guides, and documentation to support end users in application access, application usage, processes, features, and functionality.
- Participate in Agile planning sessions and manage the intake and delivery of new requirements; facilitate the delivery of stories and features utilizing a agile delivery methodology via Azure DevOps.
Minimum Qualifications
- Required: 4 years of experience in an HRIS related role prefer specific experience supporting or implementing UKG WFM Pro
- Experience supporting HR functions and specifically payroll or time and attendance functions
- Advanced Microsoft Excel skills (formulas, pivot tables, macros) to include proficiency in spreadsheet analysis
- Bachelor's Degree in business, information systems, or equivalent combination of education and experience.
- High level of professional and personal integrity and ability to exercise good judgment
- Skilled at building cross-functional and multi-level relationships
- Requires strong analytical skills and the ability interpret business requirements to technical solutions and business process mapping
- Ability to adapt to a continually changing business and work environment and manage multiple priorities
- Ability to communicate effectively in both English and Spanish, ability to also communicate in Portuguese is preferred but not required
Qué ofrecemos como compañía
En Bridgestone, lo que realmente importa es generar oportunidades de co-creación, mientras fomentamos tu curiosidad y creatividad para hacer que la movilidad sea más segura, eficiente y sostenible para las generaciones presentes y futuras.
Cualquiera que sea el rol que desempeñes, cuando representas a Bridgestone, eres un/una integrante valioso/valiosa de equipo y parte de nuestra misión más amplia de “Servir a la Sociedad con Calidad Superior”. Te ofrecemos más que solo un pago competitivo; también te proporcionaremos:
Una experiencia de incorporación atractiva y de apoyo para garantizar una transición sin problemas a nuestro equipo.
La oportunidad de desarrollarte y crecer, a través de capacitación y mentoría continua.
Actividades de Responsabilidad Social Corporativa.
Un entorno de trabajo verdaderamente global, dinámico y desafiante.
Agilidad y efectividad en el trabajo y la vida personal y su bienestar a largo plazo.
Un equipo diverso e inclusivo.
Bridgestone se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo. Es nuestra política considerar para el empleo a todas las personas independientemente de su edad, color, origen, discapacidad física o mental, raza, religión, género, orientación sexual, identidad y/o expresión de género, información genética, o cualquier otra característica protegida por las leyes federales, estatales o locales.
Acerca de Bridgestone
Bridgestone Americas, Inc. (BSAM), con sede en Nashville, Tennessee, y Bridgestone Europa, Medio Oriente y África (BSEMEA), con sede en Bruselas, Bélgica, operan colectivamente como la región estratégica “Bridgestone West”. Esta región atiende las necesidades comerciales estratégicas de equipos en América, Europa, Medio Oriente y África. BSAM y BSEMEA son subsidiarias de Bridgestone Corporation, con sede mundial en Japón. Bridgestone y sus filiales desarrollan, fabrican y comercializan una amplia gama de productos y soluciones Bridgestone, Firestone y marcas asociadas para abordar las necesidades de una amplia gama de clientes e industrias.
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En Bridgestone, siempre eres Libre para Ser
Creemos que las personas solo pueden brindar un servicio y una calidad superiores a los demás cuando pueden traer su yo más auténtico al trabajo. Creemos en defender todas las perspectivas, individualidades y equipos porque entendemos la importancia de ver el mundo y nuestro negocio a través de diferentes perspectivas. Estamos formando un equipo tan diverso como el mundo al que servimos.
Así que, muéstranos quién eres, porque quien eres es lo que necesitamos
Bridgestone se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo/acción afirmativa. Es nuestra política considerar para el empleo a todas las personas independientemente de la edad, el color, la nacionalidad, el estado de ciudadanía, la discapacidad física o mental, la raza, la religión, el género, el sexo, la orientación sexual, la identidad o expresión de género, la información genética, el estado de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Elegibilidad laboral
Si se te contrata, se debe completar un Formulario I-9 de verificación de elegibilidad para el empleo al inicio del empleo. La autorización de trabajo temporal o la necesidad de patrocinio pueden descalificarte para el empleo.
